Help

If you’re having trouble ordering, or using this website, our customer service teams are available from 8am to 5pm, five days a week, and will reply to your enquiry as soon as possible. During busy periods this may take up to 48 hours.

Alternatively, why not order by phone on 0845 074 6000? Our call centres are open 8am to 6pm Monday to Friday; after that, you can leave a message and we’ll get back to you as soon as we open.

To enquire about Jane Packer stores, vouchers or schools, please contact Jane Packer Ltd, 32-34 New Cavendish Street, London W1G 8UE, call (020) 7935 0787 or email flowershop@janepacker.com or school@janepacker.com.

For more information please see the sections below:

The JANE PACKER and JANE PACKER LONDON "three tulip" devices are protected by copyright (along with the other content of this web site) and are also trade marks of Jane Packer. The devices are registered as trade marks in certain territories around the world including the US and European Community.